Last updated: 17 May 2018
What are Cookies?
Cookies are small text files which a website may put on your computer or mobile device when you first visit a website. Cookies are widely used by websites to help remember small amounts of information and give you a better experience using the website. For example, a cookie will help the website to recognise your device the next time you visit so you don’t have to log on again, they will remember what items you placed in a shopping basket or recall your preferences such as which language you want to read a site in.
Certain cookies contain a limited amount of personal information. For example, if you click “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information to help us analyse how well our website is performing overall so we can try and improve it.
What do they not hold?
The cookies we use do not hold any personally identifiable data such as:
- Phone numbers
- Email addresses
- Mailing addresses
At any time you can change your web browser settings to reject or delete cookies that have already been saved on your computer. This can be done by using the 'Delete History' options found in the menu-bar within your web browser. However, this may prevent some parts of the website from working correctly on your computer.
When you use and access the Service, we may place a number of cookies files in your web browser.
- to enable certain functions of the Service,
- to provide analytics,
- to store your preferences,
- to enable advertisements delivery including behavioural advertising.
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
Session cookies/essential cookies
A session cookie is stored in temporary memory and remains available for the duration of your active ‘session’ within the website only. All session cookies are deleted when you leave the site. This type of cookie can allow a website to keep track of your movement from page to page during an active session. This helps ensure that a web page does not ask for the same information many times. Session cookies/Essential cookies do not collect information about the user, but typically store data in the form of a unique identifier that does not personally identify you.
Persistent cookies/non-essential cookies
Authentication is a common example to remember your log-in details when re-visiting a website. Other website features made possible by persistent cookies include: language selection, theme selection, menu preferences, internal site bookmarks or favourites, among many others. On your first visit, the website is presented in default mode. During your visit, you select your preferences and these preferences are remembered, through the use of the persistent cookie, the next time you visit the site.
Websites enabled with web analytics tags such as Google Analytics, allow us to measure the performance of the pages on the website. We only use trusted web analytics platforms that provide statistical insight into interaction and behaviours of website visitors.
These platforms work by dropping a cookie onto your computer on our behalf. The information gathered by the cookies will be transmitted to a secure server and fed into the analytics software. This software will provide us with information about website usage that reflects visitor behaviours and used to enhance our website experience.
How do I turn cookies off?
Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally, you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the 'options' or 'preferences' menu on your browser to change settings, and check the following links for more browser-specific information.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.
To switch off third-party advertising cookies, you can turn these off by visiting the Internet Advertising Bureau's consumer advice site here.
For more information on cookies, click here.